The C3 Cloud Contact Center is available to businesses worldwide and is included in the Connected Contact Center certification program for Microsoft Teams, an additional guarantee that the solution built for Teams provides customers with the quality, compatibility, and reliability they expect from Microsoft solutions.
Direct routing with Patton's SBCs and Mida solutions for Microsoft Teams allows users to rely on a professional contact center for Teams, based on the stable connection between the SBC and the PSTN connection.
With this partnership, Mida and Patton provide customers with a stable and comprehensive UC system within Microsoft Teams. In fact, Patton eSBC connects all Mida products to the PSTN, enabling users to manage all their communications through Teams.
