Sectors such as banking, air transport, and data centers are much more susceptible to cyberattacks because they are facilities with a large number of systems. A server outage can lead not only to a brand crisis but also to significant business losses.
For this reason, Crucial is launching its Reliance program with the aim of minimizing damage and offering a more personal and efficient customer service.
Among the advantages of participating in this program is the provision of consignment units to cover potential stock shortages and reduce response times for both maintenance companies and end customers. This translates into cost savings, both in penalties for emergency interventions and in costs associated with server downtime.
Crucial provides its customers with direct access to a technical support hotline to ensure prompt assistance in any emergency. And, if a malfunction requires a call to technical support to resolve the issue, Crucial will reimburse the cost of the call.
Any corporate account with a minimum number of servers can benefit from the Reliance program. “Our goal is to offer an exceptional level of customer service, and to achieve this, we want to address critical issues such as potential business disruptions due to stock shortages, among other things. Our commitment to our customers is a top priority for Crucial,” says Alberto Gómez, Sales Director at Crucial Iberia.

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