The new version of Connection Checker provides clear diagnostics and reports on connection status and performance between Ewon-connected machines in a factory and the Talk2M remote access cloud service. Users are notified whether a desired connection has been established, and any connectivity issues can be pinpointed instantly. Users also benefit from detailed information on which parameters need to be changed to resolve the connectivity problem. The eCatcher Remote Access software has been updated to identify IP address conflicts, with automatic repair capabilities developed by HMS based on common internet connectivity issues encountered in the field. Furthermore, eCatcher now includes a new security feature that allows users to encrypt Talk2M Easy Setup configuration files, including internet connectivity settings. "We want to make our customers' work lives easier, and with the new features of Talk2M Easy Setup, we have definitely achieved this goal," says Marie-Luce Bodineau, Ewon Product Management Manager at HMS Networks. "Factory network connections and internet connectivity are becoming increasingly complex, and we estimate that approximately 70% of remote access support cases are related to internet connectivity issues. In this context, the updated Talk2M Easy Setup tools will be key for us, offering a simple and secure path to achieving proper remote configuration and connectivity easily, without requiring IT skills.".

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