The Network Time Machine provides extensive network and application visibility, as well as the forensic details needed to troubleshoot signaling or data performance issues in 20 Gbps carrier environments. Using the Network Time Machine, operators can measure and demonstrate network performance, resolve subscriber issues, and deliver the best possible experience to meet voice, video, and data demands.
“The proliferation of smartphones, tablets, and other affordable devices has unleashed a surge in popularity for video, gaming, and mobile data applications,” said Ronald Sens, director of Marketing for Fluke Networks. “While networks have evolved from 3G to 4G/LTE to meet performance demands, network control technologies have not kept pace. Network Time Machine LTE/VoLTE is the first troubleshooting device that can deliver the 20 Gbps throughput required for high-performance wireless networks and—even more importantly—for building loyalty among today’s fickle wireless subscribers.”.
According to a recent Ovum survey*, 27 percent of wireless subscribers who switched carriers in the previous month cited "poor network quality/service speed" as their reason for switching. More than 30 percent said inadequate customer service was a primary reason.
Although today's wireless carriers need better and faster ways to resolve the network problems that drive customer complaints, most of their network engineers rely on solutions that fail to capture performance data or fragile devices that must be deployed to unsupervised, high-traffic LTE port locations. These tools often malfunction and require complex configurations to become operational.
Network Time Machine LTE/VoLTE is a resilient application that solves both problems. It identifies and resolves issues before subscriber frustration or the thought of service cancellation arises. The solution's unique performance bottleneck analysis (PBA) automatically discovers applications and reports performance trend metrics by server, network, and customer site. These metrics show where application time is being spent and immediately identify the root cause of customer performance complaints. Network Time Machine also offers voice and video traffic and playback analysis, enabling operators to troubleshoot and manage the entire triple game from a single device.
LTE network deployments have transformed operator networks into a fully IP-based environment, introducing a host of new application and data challenges across the network, from backhaul to core and data centers. Even if current monitoring systems could reach these regions—which most cannot—the comprehensive visibility needed to diagnose problems would suffer due to the exorbitant cost of monitoring each link and the lack of granularity required to pinpoint and address the root cause. Network Time Machine LTE/VoLTE delivers the application and network visibility LTE operators need more cost-effectively and with more granular data than other solutions.
