In a world where sustainability and efficiency are increasingly important, Synology offers its customers an innovative solution: buying a new unit isn't the only way to enjoy the brand's wide range of products. The company offers refurbished units, restored to their original condition, as a sustainable and cost-effective alternative for giving professional equipment a second life. “This new product originated as an idea we were eager to bring to fruition and had been planning for a long time,” says Tomás Saiz, Business Manager of Synology in Spain and Portugal. “Ultimately, caring for the planet is everyone’s responsibility, and promoting action from companies and organizations is fundamental to reducing our environmental impact,” he adds.
Each refurbished Synology unit undergoes a rigorous restoration process, including cleaning and maintenance by expert personnel. In addition, thorough testing is performed to ensure full functionality, and parts and accessories are replaced as needed.
Synology offers free shipping along with express delivery for next-day receipt and a 30-day money-back guarantee to ensure customer satisfaction. Furthermore, Synology backs the quality of its refurbished units with direct technical support and a Return Merchandise Authorization (RMA) service, giving customers the confidence of knowing they are supported by exceptional quality and service.
“Customers who choose to purchase refurbished units will enjoy the same level of quality and service as with any new purchase. This includes a warranty for both the product and customer service. To offer even more peace of mind, each refurbished unit includes access to direct technical support,” explains Tomás Saiz.
