The services include 24/7 monitoring and support, and are aimed at organizations that want to outsource certain operational and maintenance tasks for their OT infrastructure. Both options are already available within the SecureOT offering.
Rockwell's managed firewall service now includes support for Fortinet's FortiGate devices.
Rockwell can manage these devices on behalf of the customer, including monitoring, alarm management, rule modification, patching, and firmware updates.
The service also centralizes firewall health and maintenance management through a single platform.
The press release notes that FortiGate devices use OT threat intelligence from FortiGuard Labs for their detection capabilities. However, it does not provide data on detection rates, performance of different models, or comparisons with other security platforms.
The second addition expands managed services to include equipment already owned by the client, without necessarily requiring its replacement with new infrastructure.
Systems Rockwell can manage include servers, virtualization platforms, network switches, and backup systems, as well as certain equipment from manufacturers like Fortinet.
This offering is primarily aimed at industrial organizations that have already invested in infrastructure and want to delegate its operation, monitoring, or maintenance.
Managed infrastructure services encompass various components used in industrial computing networks and systems.
The press release specifically mentions industrial data centers (IDCs), VersaVirtual Appliances (VVAs), firewalls, and network switches.
Rockwell combines these services with 24/7 monitoring and support, as well as hardware lifecycle management.
The company links these functions to business continuity and system availability. However, the text does not provide figures for SLAs, response times, guaranteed availability, or downtime reduction.
A key part of the service involves maintaining the various infrastructure components within a managed operation and maintenance policy.
For firewalls, this includes firmware updates and patching, as well as rule and alarm management. For
the rest of the infrastructure, Rockwell incorporates hardware lifecycle management along with system monitoring.
These functions are especially relevant in OT environments, where equipment may remain operational for extended periods and upgrades must be coordinated with the availability requirements of industrial processes.
The two new services are now part of SecureOT, Rockwell Automation's portfolio of cybersecurity services and solutions for industrial environments.
The main difference between the two additions is their scope. The firewall service focuses specifically on managing FortiGate equipment, while the infrastructure service covers a broader range of industrial networking and computing systems, including equipment previously deployed by the customer.
