For many organizations, investigations still involve many hours of manually reviewing video and switching between different systems. The new capabilities of Security Center SaaS centralize investigation workflows in a modern, intuitive interface, where operators can search for people or vehicles in live or recorded footage using natural language and advanced filters.
The results are automatically enriched with contextual information, such as nearby activity, data about what happened before and after an incident, or the location of people who look similar. These new features make it easier for any operator to know which camera to review, instead of wasting time searching for the right recording in a large-scale deployment or switching between multiple tools to reconstruct an incident.
Built on an open architecture, Security Center SaaS works with one of the industry's largest ecosystems of cameras and devices. This gives organizations the freedom to choose the hardware that best suits their needs, without being locked into a single vendor. By leveraging metadata generated by different camera brands and models, operators can use the system's advanced search capabilities to quickly obtain more accurate and contextual information.
“Security professionals are often under pressure to quickly analyze large volumes of video and data, especially after critical incidents,” said Jonathan Doyon, Senior Director of the Product Group at Genetec Inc. “Our new intelligent search gives investigation teams a faster, more intuitive way to find relevant evidence, reconstruct timelines, and securely share results—all from a single, unified interface. With the new investigation capabilities of Security Center SaaS, we’re delivering a unified, context-aware investigation experience where operators can quickly understand what happened and act with confidence. This is the kind of innovation security teams have been asking for, and this is just the beginning.”
Key features of the new research experience include:
Intelligent Search: Enables users to initiate an AI-powered investigation directly from the video player by selecting a person, vehicle, or object. Using context-aware search capabilities, the system automatically adapts to the operator's selection and initiates the appropriate search workflow. This approach eliminates guesswork and makes investigations faster and more intuitive.
Nearby Activity: Quickly reveals what occurred before or after an event by finding people or vehicles detected near the scene within a specific time window. Ideal for uncovering the context of suspicious events or verifying movements around a reference image.
Entry and Exit Detection: Allows you to identify the exact moment a person, vehicle, or object enters or exits a scene. This enables instant scene review and provides investigators with clear information for incident analysis and reporting.
Similar People: Locates individuals with similar appearances across multiple cameras using advanced similarity detection. The system generates a unique digital profile for each person based on visual data and locates similar-looking individuals, even in multi-site and multi-vendor deployments.
Available from September 29 to all Security Center SaaS users, the new investigation capabilities allow operators to search, review, and export evidence more quickly, while maintaining full traceability and privacy protections throughout the process.
